2026 MCOA Fall Conference Sessions

Housing Initiatives: Home Sharing and ADUs

Wednesday Session One

Speakers
  • Betty Sobol
  • Brian Harvey
  • Lisa Ushkurnis
Summary
Explore innovative housing solutions that help older adults age safely and affordably in their communities. This session will highlight the MetroWest Home Share Program, which connects older adults with extra living space to individuals seeking housing while providing wraparound support services to promote successful, stable matches. Participants will also learn about Accessory Dwelling Units (ADUs) as another creative option for expanding housing opportunities. Discover how these initiatives can address the housing crisis, reduce social isolation, and support independence for older adults.

Roundtable: Improving COA Van Use and Driver Recruitment

Wednesday Session One

Speakers
  • Maria Foster
  • Stefan Cejic
Summary
Join MassDOT Rail and Transit staff for an interactive roundtable on improving COA transportation services. Share challenges, successes, and best practices with peers while exploring ways to enhance vehicle operations, streamline services, and recruit and retain volunteer and paid drivers. Participants will also learn about MassDOT Rail and Transit grant opportunities that support vehicles, mobility management, and operating assistance.

Understanding Senior Living Options in Massachusetts

Wednesday Session One

Speakers
  • Michelle Woodbrey
Summary
Council on Aging staff are often the first resource families turn to when navigating senior care. This session provides a practical overview of the care options available in Massachusetts, including home care, assisted living, and nursing homes. Learn what each setting offers, what it costs, what Medicare and MassHealth do—and do not—cover, and how to help families make informed decisions. Attendees will leave with a clear framework for confidently answering common questions and guiding older adults and caregivers to the most appropriate next steps.

Supporting Grandparents Raising Grandchildren

Wednesday Session One

Speakers
  • Jillian Nauman
  • Colleen Pritoni
Summary
Grandparents raising grandchildren face unique emotional, financial, and legal challenges, yet many lack access to local support. This session explores the growing needs of these families, available community resources, and the value of peer support. Attendees will learn practical, budget-friendly strategies for starting and sustaining a Grandparents Raising Grandchildren support group at their Council on Aging, helping strengthen connections and improve outcomes for caregivers and children alike.

Refreshing Your Calendar: An Interactive Idea Relay

Wednesday Session One

Speakers
  • Bethany Loveless
Summary
Looking for fresh ideas to energize your senior center calendar? Join this interactive, peer-led brainstorming session to exchange successful programs, events, and activities with fellow aging services professionals. Through a fun, collaborative 'idea relay,' you'll discover creative, low-cost programming ideas, explore practical strategies for adapting them to your community, and build connections with colleagues. Leave with a notebook full of ready-to-use inspiration for weekly, monthly, and annual events—and consider bringing copies of one of your favorite programs to share with others!

Empowering Your COA: Medicare Support During AEP & Community Engagement through Senior Games

Wednesday Session One

Speakers
  • Susan Flanagan
  • Joan Simmons
  • Kathy Clark
Summary
Join Blue Cross Blue Shield of Massachusetts (BCBSMA) and the Massachusetts Senior Games (MASG) for a practical workshop designed for Council on Aging staff and volunteers. Learn how to better support older adults during the Medicare Annual Election Period by answering common Medicare questions and connecting individuals with trusted resources. Then discover how partnering with MASG can promote healthy aging through physical activity, social connection, and inclusive sports for adults ages 50+. The session includes practical ideas for engaging your community and hands-on demonstrations of fun, low-impact activities.

Why You Have No Energy and How to Get It Back

Wednesday Session One

Speakers
  • Phil George
  • Emily Cabrera
Summary
Why You Have No Energy and How to Get It Back is a lively, science-based, and highly interactive session led by Clinical Biochemist Phil George and Dr. Emily Cabrera. Together, they reveal the real reasons energy drops with age and the simple steps that restore it. Expect laughter, learning, and their signature game show style with prizes for correct answers.

What Drives You? Discovering and Living Your Core Values

Wednesday Session One

Speakers
  • Sheri-ann McLean-Williams
Summary
Our values are the foundation of how we lead, make decisions, build relationships, and respond to challenges. This interactive session helps participants uncover the core beliefs that shape their actions and influence their leadership, providing greater self-awareness and a stronger sense of purpose. Research shows that 89% of professionals experience greater job satisfaction when their work reflects their values (LinkedIn, 2022), highlighting the powerful impact of value alignment. Through guided reflection and practical activities, participants will explore how aligning their daily choices with their values leads to greater clarity, confidence, and authenticity. Participants will also learn how living in alignment with their values can increase engagement and well-being—research indicates that individuals are five times more likely to feel engaged when their values align with their organization's mission (Harvard Business Review), while 82% report improved mental and emotional well-being when living according to their values (Journal of Positive Psychology). Participants will leave with practical strategies to intentionally lead and live according to what matters most.

Dementia/Caregiver Support Peer to Peer Session

Wednesday Session One

Summary
Join fellow colleagues for informal, collaborative conversations focused on the issues that matter most to your work. Share best practices, troubleshoot challenges, discover new ideas, and leave with practical strategies and valuable connections.

Prevention Starts Here: My Healthy Brain in COAs

Wednesday Session Two

Speakers
  • Ryan Mace
  • Jason Burke
  • Cynthia Tarail
  • Kathleen Rooney
Summary
Discover how senior centers can play a vital role in promoting brain health and reducing dementia risk through evidence-based programming. Researchers from Massachusetts General Hospital, together with staff from partner COAs, will share findings from the My Healthy Brain pilot, an 8-week program that combines education on healthy lifestyle habits with mindfulness and behavior change strategies. Learn what older adults and senior center staff identified as key brain health needs, what worked during implementation, and practical lessons for bringing brain health programming to your own community.

American Heart Association Community Initiatives

Wednesday Session Two

Speakers
  • Adriene Worthington
Summary
Learn how your Council on Aging can partner with the American Heart Association to promote heart-healthy aging and improve community wellness. This session highlights practical, no-cost strategies to enhance cardiac emergency preparedness, support blood pressure self-monitoring, and strengthen nutrition initiatives. Attendees will explore opportunities to collaborate with local public health partners to improve health outcomes, reduce disparities, and help older adults live healthier, safer lives.

Tactfully Teaching Tech to Older Adults Through Emotional Intelligence and Psychological Practices

Wednesday Session Two

Speakers
  • Meg von Lossnitzer
  • McKayla Lever
Summary
Help older adults build confidence with technology using teaching strategies grounded in emotional intelligence and an understanding of age-related cognitive changes. This interactive session explores practical techniques for creating supportive, engaging learning environments that reduce anxiety, encourage digital inclusion, and foster social connection. Whether you teach, coordinate programs, volunteer, or provide caregiving support, you'll leave with actionable tools to make technology education more effective and rewarding for older adult learners.

Supporting Older Adults Through Targeted Housing Subsidies

Wednesday Session Two

Speakers
  • Julia Garvey
  • Kelly Turley
Summary
Housing costs are placing many older adults at risk of housing instability and homelessness. This session explores how short-term bridge subsidy programs can help older adults remain safely housed while they wait for long-term affordable housing assistance. Drawing on lessons from a successful Massachusetts pilot, attendees will learn how targeted rental assistance can prevent homelessness, support independence, and strengthen housing stability for older adults across the Commonwealth.

Probate in Practice: Supporting Seniors Through the Process (CEU)

Wednesday Session Two

Speakers
  • Christine Hurley
  • Andrea Witt
Summary
Many older adults want to ensure their assets pass smoothly to loved ones, but misconceptions about probate can create unnecessary challenges for families. This session provides a practical overview of the Massachusetts probate process, including estate administration, common complications, and the responsibilities involved in settling an estate. Attendees will also learn about planning strategies that may help avoid probate, reduce administrative burdens, and support older adults in maintaining control and clarity in their long-term plans.

Words Matter: Reframing Aging for Stronger Communities (CEU)

Wednesday Session Two

Speakers
  • Alrie McNiff Daniels
Summary
The language we use to talk about aging shapes attitudes, influences policy, and impacts the well-being of older adults. This interactive session explores how ageism and implicit bias appear in everyday communication and provides practical strategies for reframing aging in more positive, empowering ways. Attendees will learn how to recognize and eliminate ageist language, including elderspeak, and leave with tools to communicate more effectively and help build communities where older adults are respected, valued, and included.

How MA Leaders Use AI in Aging Services

Wednesday Session Two

Speakers
  • Costas Niarhos
  • Ashley Shaheen
  • David Klein
  • John Zienowicz
Summary
Discover how aging services organizations across Massachusetts are using AI to improve access, streamline communication, and support older adults without increasing staff workload. Hear real-world examples of AI-powered texting for answering common questions, scheduling appointments, and engaging residents beyond business hours. Attendees will gain practical insights into implementation, staff adoption, and key considerations for using AI to enhance—not replace—human-centered services.

Working with Your Assessor

Wednesday Session Two

Speakers
  • Kevin Rudden
  • Sherrie Bates
Summary
Two local assessors will conduct a round-table discussion on how your local Assessor's Office can work in cooperation with Senior Center Directors, Council on Aging members and Outreach workers to help people in your community take advantage of all the property tax relief they are entitled to receive. Assessors Kevin Rudden (Holliston) and Sherrie Bates (Mendon) will discuss how they work with their local Senior Centers to publicize available programs, identify who can complete necessary paperwork, and petition the state legislature to pass their own local means-tested Senior Citizen Property Tax Exemption.

Transportation Peer to Peer Session

Wednesday Session Two

Summary
Join fellow colleagues for informal, collaborative conversations focused on the issues that matter most to your work. Share best practices, troubleshoot challenges, discover new ideas, and leave with practical strategies and valuable connections.

No Place to Grow Old Documentary Screening

Wednesday Session Three

Speakers
  • Hayley Wood
  • Cynthia Tarail
Summary
Join us for a screening of No Place to Grow Old, a powerful 45-minute documentary exploring the growing crisis of older adult homelessness through personal stories and expert perspectives. Following the film, participants will engage in a facilitated discussion on the challenges facing unhoused older adults, strategies for supporting them in our communities, and opportunities for advocacy to address this urgent issue.

Building Intergenerational Bridges: Tools, Models, Success (CEU)

Wednesday Session Three

Speakers
  • AndreaGrace Weaver
  • Suzanne Norton
  • Alyson Toole
Summary
Discover how intentional intergenerational programming can strengthen communities, reduce social isolation, and foster meaningful connections across generations. Drawing on 35 years of experience and successful Massachusetts case studies, this interactive session highlights proven models, practical tools, and adaptable strategies for designing and sustaining impactful programs. Attendees will leave with actionable ideas to build or expand intergenerational initiatives in their own organizations and communities.

The Integrated Team: Proactive Planning for Every Senior

Wednesday Session Three

Speakers
  • Erin L. Nunes
Summary
Planning for aging is about more than legal documents—it requires a coordinated network of trusted professionals and supporters. This session introduces the 'Integrated Team' approach, helping COA staff understand how elder law attorneys, care managers, financial advisors, healthcare providers, and other advocates work together to support older adults. Attendees will gain practical strategies for guiding seniors and families through proactive planning, preparing solo agers, and encouraging meaningful conversations before a crisis occurs.

Deed Fraud is on the Rise: How to Protect Your Largest Asset

Wednesday Session Three

Speakers
  • Kathryn Toomey
Summary
Deed fraud is a growing threat that can put your home or property at risk without your knowledge. This workshop explains the most common types of real estate fraud in Massachusetts, including title pirates, vacant land scams, and financial exploitation by family members or trusted individuals. Through real-life examples and practical guidance, you'll learn the warning signs, simple steps to protect your property, and free resources available to help monitor your title. Leave with the knowledge and tools to better safeguard one of your most valuable assets.

Artificial Intelligence and the Future of Mental Healthcare for Older Adults

Wednesday Session Three

Speakers
  • Karen Fortuna
Summary
Loneliness and depression are common challenges for many older adults, especially those managing chronic conditions or facing barriers to care. This session introduces My AI Companion, a patient-centered, AI-supported program that provides emotional support, symptom check-ins, and self-management between clinical visits using accessible technology, including text messaging and landline-compatible formats. Participants will explore how this innovative, low-burden approach helps reduce isolation, supports independence and aging in place, and has shown promising early results in improving emotional well-being. The workshop will also discuss how AI can expand access to mental health support in community and healthcare settings, particularly in rural and underserved populations.

Getting the Most from Your Board: Practical Strategies for COA Directors

Wednesday Session Three

Speakers
  • Sharon Mercurio
Summary
A strong partnership between a COA Director and Board can strengthen leadership, improve communication, and advance shared goals. This interactive workshop explores common challenges, including unclear roles, differing expectations, and communication barriers, and offers practical strategies to overcome them. Through peer discussion and real-world examples, participants will learn how to clarify Board responsibilities, build stronger working relationships, and create a shared vision that supports the success of their Council on Aging.

Hope in the Voices of Dementia: A Panel Discussion (CEU)

Wednesday Session Three

Speakers
  • Nicole McGurin
Summary
Hear directly from individuals living with Alzheimer's disease and other forms of dementia as they share their personal experiences with diagnosis, daily life, and planning for the future. This engaging panel discussion offers valuable insight into the emotional and social impact of dementia, practical coping strategies, and ways to reduce stigma while supporting independence and quality of life. Attendees will also have the opportunity to ask questions and gain a deeper understanding of how to better support those living with dementia and their care partners.

Office Ergonomics 101

Wednesday Session Three

Speakers
  • Dawn Toon
Summary
Learn how proper ergonomics can improve comfort, reduce strain, and prevent workplace injuries in both office and remote work environments. This practical session covers workstation setup, proper use of office equipment, safe lifting techniques, and the benefits of incorporating microbreaks throughout the day. Participants will leave with simple, effective strategies to create a safer, more comfortable workspace and support long-term health and productivity.

Small & Rural Peer to Peer Session

Wednesday Session Three

Summary
Join fellow colleagues for informal, collaborative conversations focused on the issues that matter most to your work. Share best practices, troubleshoot challenges, discover new ideas, and leave with practical strategies and valuable connections.

From Listening to Leadership: Using Needs Assessments as a Tool for Community Impact (CEU)

Thursday Session One

Speakers
  • Caitlin Coyle
  • Brandon Fitts
  • Josie Dutil
  • Anne-Marie Gagnon
Summary
Community needs assessments are a powerful tool for understanding the evolving needs of older adults and guiding informed decision-making. In this interactive panel, Massachusetts aging services leaders will share how they have used assessment findings to strengthen programming, strategic planning, advocacy, age-friendly initiatives, and community partnerships. Participants will gain practical strategies for designing and conducting needs assessments, engaging residents, and turning community feedback into meaningful action that benefits older adults and their communities.

Scammed: The New Frontier of Cryptocurrency Fraud

Thursday Session One

Speakers
  • Ryan Berard
  • Jessica Costantino
Summary
Cryptocurrency scams are a rapidly growing form of financial fraud, with older adults among the most frequent targets. This session examines how these scams work, why criminals use cryptocurrency, and the warning signs to watch for. Participants will learn practical strategies to recognize red flags, protect their finances, and respond if fraud occurs. The workshop will also highlight available resources for prevention, reporting, and victim support, helping attendees better safeguard themselves and the older adults they serve.

21st Century Caregiving: Tech Resources for Caregivers

Thursday Session One

Speakers
  • Mario Rubano
Summary
Technology has the potential to make caregiving easier by improving communication, simplifying care coordination, and expanding access to helpful resources. This session explores current and emerging technologies designed to support caregivers, with a focus on practical tools that reduce stress and enhance caregiving for older adults. Participants will also learn about common barriers to technology adoption, strategies for successful implementation, and resources that can help caregivers confidently integrate technology into everyday care.

AGE Field Demonstration Grant Learning Collaborative

Thursday Session One

Speakers
  • Jodi Breidel
  • Maddie Noonan
Summary
Discover how Councils on Aging are using Field Demonstration Grants to develop innovative programs and improve services for older adults. In this panel discussion, COA Directors will share their experiences applying for and implementing grant-funded projects, highlighting successes, challenges, and lessons learned. Participants will gain practical insights into the application process, explore creative ideas that can be adapted in their own communities, and leave inspired to pursue future grant opportunities.

New Directors 101

Thursday Session One

Speakers
  • Kelly Burke
  • Andrea Cordis
Summary
Starting a new role as a Council on Aging Director can feel exciting, challenging, and at times overwhelming. New Directors 101 is designed specifically for newly appointed COA Directors across Massachusetts, providing practical guidance, key resources, and connections to support success from day one. Presented by Andrea Cordis, Training and Education Manager, and Kelly Burke, Member Services Manager, this interactive session introduces participants to MCOA's team, statewide resources, and tools available to support COA leadership. Attendees will explore MCOA's website, InfoHub Community, Job Board, educational offerings, and other resources designed to strengthen operations, professional development, and peer collaboration. The session will conclude with networking time, giving new Directors an opportunity to connect with colleagues, share experiences, and begin building relationships that can support them throughout their leadership journey.

Senior Tax Work-off Program: A How to Guide & Discussion

Thursday Session One

Speakers
  • David Lamore
Summary
Learn how to successfully implement and strengthen a Senior & Veteran Tax Work-off Program that benefits both participants and your municipality. This practical session covers the application process, required documentation, participant selection, volunteer management, and strategies for matching volunteers with meaningful municipal roles. Drawing on real-world experience and proven best practices, attendees will gain practical tools to expand participation, support older adults and veterans, and maximize the program's impact in their communities.

COAs in Local Government

Thursday Session One

Speakers
  • Alison Cservenschi
Summary
Gain a better understanding of how Councils on Aging fit within the structure of local government and how municipal decisions impact COA operations, funding, and advocacy. This session explores strategies for building strong relationships with municipal leaders, communicating effectively, and maximizing your influence within your community. Participants will also learn how COA Certification aligns with current expectations for municipal leadership and receive practical tips for engaging their COA Board to support organizational goals and long-term success.

From Silos to Solutions: Building Stronger APS Partnerships

Thursday Session One

Speakers
  • Jonathan Fielding
  • Kelly Surette
  • Fatima Rodrigues
Summary
As the needs of older adults become more complex, collaboration between Protective Services (PS), Councils on Aging, and other community partners is more important than ever. This workshop provides an overview of the Massachusetts Protective Services Program, including its role, guiding principles, jurisdiction, and limitations. Participants will learn the core standards that support effective multidisciplinary partnerships, including role clarity, lawful information sharing, communication, documentation, and balancing safety with individual rights. Attendees will leave with practical strategies for strengthening community partnerships and improving coordinated responses to abuse, neglect, exploitation, and self-neglect among older adults.

Volunteer Management Peer to Peer Session

Thursday Session One

Summary
Join fellow colleagues for informal, collaborative conversations focused on the issues that matter most to your work. Share best practices, troubleshoot challenges, discover new ideas, and leave with practical strategies and valuable connections.

GUIDE: A Model for Improving Dementia Care

Thursday Session Two

Speakers
  • Melissa Cloutier
  • Mary DeRoo
Summary
The CMS Guiding an Improved Dementia Experience (GUIDE) Model is transforming dementia care by bringing together healthcare providers and community-based organizations to better support people living with dementia and their caregivers. This session will introduce the GUIDE Model and highlight how Massachusetts ASAPs and AAAs are partnering to provide care navigation, caregiver education, respite services, 24/7 support, and connections to community resources. Participants will learn who is eligible for the program, how to make referrals, and how to promote GUIDE within their communities to help individuals with dementia remain safely at home longer.

ReiMAgine Aging! Super Charge your Age-Friendly Action!

Thursday Session Two

Speakers
  • Bonnie-May Shantz
  • Maddie Noonan
Summary
Ready to strengthen your community's age- and dementia-friendly efforts? Whether you're just getting started or looking to build on existing work, this session will provide practical strategies for creating strong cross-sector partnerships that drive meaningful change. Learn how communities across Massachusetts are using ReiMAgine Aging 2030: The Massachusetts Plan and Governor Healey's Executive Order 642 to advance age-friendly initiatives through collaboration, innovation, and shared leadership. Presenters will share real-world examples, lessons learned, and proven approaches for overcoming barriers and building lasting partnerships that support older adults in every community.

Massachusetts Department of Transportation Rail & Transit

Thursday Session Two

Speakers
  • Rachel Fichtenbaum
  • Ceara Somerville
Summary
Transportation remains one of the greatest challenges facing older adults across Massachusetts. This session will share findings from a statewide study examining transportation barriers identified in more than 200 community needs assessments. Participants will explore common challenges—including accessibility, affordability, service coordination, and first- and last-mile connections—and discuss how these issues compare with those in their own communities. The session will also highlight available MassDOT grant opportunities and provide practical ideas for improving mobility and expanding transportation options for older adults.

New Directors 201

Thursday Session Two

Speakers
  • Kelly Burke
  • Susan Curtin
Summary
Designed as a follow-up to New Directors 101, New Directors 201 supports Council on Aging Directors who have moved beyond orientation and are now navigating the more complex aspects of leadership, communication, partnerships, and operational decision-making. This interactive workshop focuses on practical strategies for managing expectations among staff, boards, municipal leadership, volunteers, and community members; building and sustaining successful partnerships; and strengthening budgeting knowledge to support long-term success. Through discussion, peer learning, and real-world examples, participants will explore common leadership challenges and practical approaches to navigating them. Whether balancing competing priorities, cultivating collaborative relationships, or building confidence in financial planning and advocacy, attendees will leave with tools and insights to support continued growth in their leadership journey.

Strengthening Community Collaboration Against Elder Abuse (CEU)

Thursday Session Two

Speakers
  • Rachel Lerner
  • Susan Tena
Summary
Elder abuse affects communities across Massachusetts, and no one organization can address it alone. This session will provide a practical overview of the signs, types, and reporting requirements for elder abuse while introducing participants to the Commonwealth's first and only emergency shelter for abused, neglected, or exploited older adults. Through real-world case examples and collaborative strategies, attendees will learn how to strengthen partnerships, connect with community resources, and work together to prevent elder abuse and better support older adults in crisis.

Recognizing, Preventing & Reporting Fraud on Elders

Thursday Session Two

Speakers
  • Kaitlin Brown
  • Christopher Reinke
Summary
Financial fraud targeting older adults continues to evolve, making awareness and prevention more important than ever. Presented by the U.S. Department of Justice's Elder Justice Initiative, this session will examine the latest fraud trends, common scams targeting older adults, and the warning signs professionals should recognize. Through real-world examples and practical guidance, participants will learn strategies to identify and interrupt fraud, help prevent future scams, and understand how and where to report suspicious activity.

Senior Nutrition Program

Thursday Session Two

Speakers
  • Kelly Slattery
Summary
Learn the fundamentals of the Title III Senior Nutrition Program and its vital role in supporting the health and well-being of older adults. This session will provide an overview of program requirements, funding, and key benefits, while addressing topics identified by the Council on Aging network. Participants will gain a better understanding of how senior nutrition programs improve food security, promote healthy aging, and provide valuable financial benefits to communities and older adults.

Programs & Activities Peer to Peer Session

Thursday Session Two

Summary
Join fellow colleagues for informal, collaborative conversations focused on the issues that matter most to your work. Share best practices, troubleshoot challenges, discover new ideas, and leave with practical strategies and valuable connections.

Connected Soloists: Practical Tools for Independent Aging (CEU)

Thursday Session Two

Speakers
  • Ailene Gerhardt
Summary
As our demographics shift, Councils on Aging are challenged with meeting the needs of a growing population of solo agers - older adults navigating life, health, & aging without reliable support systems. To support them effectively, professionals must move past 'traditional' outreach models and embrace possibility-focused frameworks. This session introduces actionable, emotion-aware strategies & proprietary planning tools designed to cultivate 'Connected Soloists.' Attendees will explore the unique social, emotional, & practical realities faced by this population, identifying hidden gaps in care coordination, healthcare advocacy, and estate planning. By framing solo aging not as a vulnerability but as an opportunity for intentional community design, this presentation provides COAs with the blueprint needed to foster robust local networks. Participants will leave with practical toolkits to help solo agers build sustainable planning structures, ensuring no older adult feels isolated or invisible in their community.

Massachusetts Transition from MOLST to POLST

Thursday Session Three

Speakers
  • Priscilla Ross
Summary
Massachusetts is transitioning from the MOLST form to the National POLST model, along with the implementation of a secure electronic POLST (ePOLST) Registry. This session will provide an overview of the new POLST process, explain why the transition is taking place, and highlight what healthcare professionals, aging services providers, and community partners need to know. Participants will learn the basics of POLST, the role of the ePOLST Registry, and how the new system supports patient-centered care and ensures individuals' treatment preferences are honored across healthcare settings.

Your Data at Work: How Synthesizing Annual Reports Inform the Aging Network

Thursday Session Three

Speakers
  • Joshua Furgeson
  • Elizabeth Gallagher
Summary
Discover how data from more than 300 Massachusetts Councils on Aging tells the story of the aging network's impact. This session will highlight key findings and emerging trends from AGE's FY26 Annual Report, demonstrating how COAs are meeting growing community needs through innovation, collaboration, and resourcefulness. Participants will gain insights into how annual report data is analyzed, how it informs statewide policy and funding decisions, and how their own organization's experiences contribute to the broader picture of aging services across the Commonwealth.

Elder Law Education Guide: Serving Your Constituents (CEU)

Thursday Session Three

Speakers
  • Clarence Richardson
  • Elizabeth Caruso
Summary
Gain a practical introduction to the MassNAELA/MBA Elder Law Education Guide and the essential legal topics that affect older adults. This session will provide an overview of estate planning documents—including wills, trusts, powers of attorney, and health care proxies—as well as the basics of MassHealth eligibility for individuals age 65 and older. Participants will learn when and how to use the guide as a resource and leave with a better understanding of key elder law concepts to support the older adults and families they serve.

Beyond the Building: Accessibility and the Future of COAs

Thursday Session Three

Speakers
  • Molly Evans
  • Bree Bernat-Shems
  • Ellie Romano
Summary
Accessibility is more than compliance—it is the key to creating a welcoming, modern Council on Aging. This interactive session explores how accessible communications, inclusive outreach, and thoughtfully designed hybrid programming can expand participation and engage a broader range of older adults, including those who may not see the COA as 'for them.' Participants will learn practical, low-cost strategies to improve accessibility, challenge stereotypes about aging, and leave with simple tools and an action plan they can implement immediately to make their COA more inclusive and accessible.

Stop Being the Hero: Centered Leadership in Senior Services

Thursday Session Three

Speakers
  • Andi Ott
Summary
Many senior services leaders feel overwhelmed by growing demands, limited resources, and constant problem-solving. This practical session explores how 'over-functioning' can unintentionally create bottlenecks, increase staff dependence, and contribute to burnout. Participants will learn actionable leadership strategies—including the 10-80-10 delegation model—to build stronger, more empowered teams, improve decision-making, and focus their energy where it matters most. Attendees will leave with practical tools to reduce organizational stress, strengthen leadership capacity, and create more sustainable support for both staff and the older adults they serve.

Medical Aid in Dying Legislation

Thursday Session Three

Speakers
  • Melissa Stacy
Summary
Learn about the Massachusetts End of Life Options Act and the current status of medical aid in dying legislation in the Commonwealth. Presented by Compassion & Choices, this workshop will explain what the proposed legislation would do, the safeguards built into the bill, and how it fits within end-of-life care planning. Participants will gain a better understanding of the legislative process, available end-of-life care options, and opportunities to stay informed and engaged in ongoing policy discussions.

Stronger Together

Thursday Session Three

Speakers
  • BettyJo O'Brien
Summary
Discover how relationship-centered programming can reduce isolation and strengthen community connections for older adults. This workshop highlights the Stronger Together Initiative, a practical model that shifts the focus from activities to meaningful relationships through themed programming, peer support, and community partnerships. Participants will learn strategies for engaging local organizations as active collaborators, fostering belonging, and creating sustainable programs that promote social connection, emotional well-being, and greater community engagement.

MCOA Training: Strengthening End-of-Life Conversations

Thursday Session Three

Speakers
  • Cheryl Botieri
Summary
End-of-life planning begins with meaningful conversations about what matters most. This interactive training introduces the MCOA Strengthening End-of-Life Initiative and provides Councils on Aging with practical tools, program ideas, and resources to bring end-of-life education to their communities. Participants will explore available program offerings, learn strategies for implementation and funding, and hear lessons learned from COAs already offering these programs. Attendees will leave with the knowledge and confidence to foster thoughtful conversations and expand end-of-life planning resources in their communities.

Outreach Peer to Peer Session

Thursday Session Three

Summary
Join fellow colleagues for informal, collaborative conversations focused on the issues that matter most to your work. Share best practices, troubleshoot challenges, discover new ideas, and leave with practical strategies and valuable connections.

Mindfulness Tools for Healthy Aging and Connection

Friday Session One

Speakers
  • Sonal Kalra
Summary
Mindfulness can be a powerful tool for supporting emotional well-being, resilience, and connection among older adults, caregivers, and the professionals who serve them. This interactive workshop introduces simple, accessible mindfulness and meditation practices that help reduce stress, increase self-awareness, and foster meaningful connection. Participants will experience practical, trauma-sensitive techniques that can be easily incorporated into senior centers, caregiver programs, support groups, and everyday interactions to promote healthy aging and overall well-being.

Beyond the Siren: Strengthening Community Through Fire-COA Collaboration (CEU)

Friday Session One

Speakers
  • Michael Cassidy
Summary
Fire departments and Councils on Aging play a vital role in helping older adults live safely and independently at home. This session explores how partnerships between fire services and COAs can improve fire safety, reduce fall risks, and address social isolation through coordinated community outreach. Participants will learn about the Senior SAFE grant program, how community risk assessment data can guide local initiatives, and practical strategies for building collaborative home-visit programs that support aging in place.

AI Literacy for Seniors: AI Without Fear

Friday Session One

Speakers
  • Phyllis Smith
Summary
Artificial intelligence is becoming part of everyday life, but many older adults have questions about how it works and what it means for them. This workshop introduces a senior-centered approach to AI literacy that builds confidence through practical, relatable examples while addressing common concerns about privacy, safety, and misinformation. Designed for COA directors and aging services professionals, participants will learn strategies for introducing AI in ways that are accessible, engaging, and relevant to older adults, helping seniors use new technology with greater confidence.

Connecting Minds: Occupational Therapy Partnerships in Senior Centers

Friday Session One

Speakers
  • Anna Collier
  • Alexis Morin
  • Joann Boucher
Summary
Discover how partnerships with occupational therapy students can expand programming and enhance services for older adults. This workshop highlights a successful collaboration between a doctoral occupational therapy student and a Council on Aging, featuring community education, client-centered program development, and the creation of a stroke survivor support group. Participants will explore practical, low-cost strategies for partnering with healthcare students to address community needs, strengthen senior center programming, and improve support for older adults.

MySeniorCenter Training

Friday Session One

Speakers
  • Chris Hamilton
  • Eric Andersen
  • Bryan Perkins
Summary
Get up to speed on MySeniorCenter's essential features and newest enhancements in this interactive training session. Participants will learn how to manage records, create broadcasts, schedule appointments, use MyActiveCenter for online registration, navigate the new events system, and generate reports. Whether you're just getting started or looking to sharpen your skills, you'll leave with practical tips, time-saving shortcuts, and new ways to use MySeniorCenter more effectively.

Building Safe and Effective Fitness Program

Friday Session Two

Speakers
  • Kristen Noonan
  • Karen Peterson
Summary
Learn the key elements of developing safe, engaging, and sustainable fitness programs for older adults. Designed for Council on Aging staff, wellness coordinators, and program leaders, this workshop covers best practices for program planning, participant safety, instructor selection, risk management, accessibility, and evidence-based exercise options. Participants will leave with practical strategies to build or strengthen fitness programs that promote healthy aging, reduce fall risk, and encourage long-term participation and community engagement.

Dementia Education & Engagement Program (DEEP): Brief Community Engagement Toward a Dementia Capable MA

Friday Session Two

Speakers
  • Hyeyoung Park
  • Tingzhong Xue
Summary
Learn how the UMass FIRST Dementia Education & Engagement Program (DEEP) is helping build dementia-capable communities through brief, interactive education and conversation. This roundtable will introduce practical strategies for increasing dementia awareness, encouraging meaningful discussions, and strengthening community connections. Participants will explore adaptable engagement tools and leave with ideas for fostering dementia-friendly practices and supporting people living with dementia and their caregivers in their own communities.

Funding Senior Centers and Home Repairs

Friday Session Two

Speakers
  • Lyndon Nichols
Summary
Learn about federal funding opportunities that support rural communities and help older adults remain safely in their homes. This workshop provides an overview of the USDA Community Facilities Direct Loan and Grant Program and the Section 504 Home Repair Program, including eligibility requirements, available funding, and how to get started. Participants will gain practical information on financing community facilities, supporting senior center improvements, and helping eligible homeowners address critical home repair and safety needs.

Medicare Savings Unlocked: Resources, Updates, & Real-World Uses (CEU)

Friday Session Two

Speakers
  • Colleen Massey
  • Victoria Cybula
Summary
Rising healthcare and prescription costs can make it difficult for older adults to make ends meet. This workshop explores federal, state, and private programs that help Medicare beneficiaries reduce out-of-pocket expenses. Participants will receive updates on Medicare, learn practical strategies for identifying cost-saving opportunities, and review real-world case examples that demonstrate how to connect older adults with valuable benefits and resources. Attendees will leave with tools they can use to help beneficiaries maximize their healthcare savings.

New stuff in MySeniorCenter

Friday Session Two

Speakers
  • Chris Hamilton
  • Eric Andersen
  • Bryan Perkins
Summary
Get an exclusive first look at the latest MySeniorCenter features, including a deep dive into the new transportation module and a preview of upcoming volunteer management tools and mobile app enhancements. Designed for current MySeniorCenter users, this interactive workshop will showcase what's new, share what's coming next, and provide attendees with the opportunity to offer feedback that will help shape future development.
Powered By GrowthZone