Natick Community Services Department 

Council on Aging & Human Services 

Program Manager: Older Adult Programs

The Town of Natick is seeking a Program Manager: Older Adult Programs to join the Council on Aging  (COA) & Human Services Division at the Natick Community Senior Center. This role is responsible for planning, organizing, coordinating, publicizing and supervising a wide range of programs that meet the needs and interests of residents.

Key Responsibilities

• Plan, coordinate, and oversee programs in a multipurpose facility.

• Develop, promote, and evaluate programs in collaboration with department staff.

• Supervise paid and volunteer program instructors.

• Manage program budgets, grants, sponsorships, and related resources.

• Organize and maintain program supplies,  equipment and fitness room.

• Maintain a process of evaluating performance and effectiveness of programs, events and activities.

• Manage a computerized database relative to program and facility utilization.

• Facilitate the development and delivery of the COA print and e-newsletter.

• Foster a positive, professional team environment and ensure excellent customer service.

Minimum Qualifications

• Bachelor’s degree in Social Services, Human Services, Gerontology, Health Studies, or a related field.

• At least three (3) years of relevant experience, including two (2) years in a supervisory role of personnel.

• Current (or ability to obtain within six months) CPR/AED certification.

• Valid driver’s license and reliable transportation.

Desired Skills & Knowledge

• Strong background in gerontology and older adult programming.

• Experience with program planning, budgeting, and evaluation.

• Knowledge of marketing, public relations, and community outreach.

• Proficiency with program software or database systems.

• Excellent communication, leadership, and organizational skills.

Compensation & Benefits

The Town of Natick offers a competitive salary and a generous benefits package. This position is classified as Grade 3 on the town's pay plan, with an anticipated hiring range of $68,000-$75,000 commensurate with education and experience.

A complete job description may be available upon request. 

How to apply:

Interested candidates should submit a cover letter and resume in a combined PDF to hr@natickma.org. Candidates will be contacted for an interview if the qualifications are met. References will be requested at the time of an interview. 

The position will remain open until filled.