New iCORI launches July 14, 2026.
A myMass.gov account will be required to access the updated system. Create your account now: https://www.mass.gov/welcome-to-mymassgov

Learn more: iCORI Modernization Notice

The Department of Criminal Justice Information Services (DCJIS) is pleased to announce that a new and enhanced iCORI system will launch in September 2026.  Designed to improve both security and efficiency, the updated iCORI system introduces several enhancements that will streamline the CORI request process and provide a more secure user experience.  Enhancements include the following:

• Electronic Identity Verification
• Individuals will be able to register on iCORI, provide electronic verification of their identity, and provide consent to specific organizations to access their CORI.  Paper CORI acknowledgement forms will no longer be required for individuals who complete the electronic registration process.  This will streamline the background check process for organizations while also eliminating the need for users to complete a separate paper CORI acknowledgement form for each organization which requests their CORI.  
• Multi Factor Authentication will provide increased security and confidentiality of system data and user/request subject data.  

To help users prepare for the transition, we have compiled a list of frequently asked questions below that summarize the key changes and improvements to the system.

When will the new iCORI system be available?

Response: The updated iCORI system is scheduled to be available beginning September 2026.

Is there anything I can do now to prepare for the rollout of the new system?

Response: Yes. Like many Massachusetts state government services, the updated iCORI system will be accessible through myMass.gov. Beginning September 2026, you will need a myMass.gov account to access the iCORI system.  You can create a myMass.gov account at any time before or after the launch date. To register for an account, please visit: https://www.mass.gov/welcome-to-mymassgov

• Will I use the same username and password to access iCORI?
  
• Response: No. Your current username and password will no longer be active after September 2026. You will need to register for a myMass.gov account and use those login credentials to access iCORI.
• Will the iCORI website be changing?
  
• Response: Yes. The new iCORI website is: www.criminalhistory.mass.gov.  The website will be live in September 2026.
• Will I be able to access my current iCORI account after September 2026?
  
• Response: To access your current iCORI account after the upgrade in September 2026, you must register using the same email address that is currently associated with your iCORI account. If you use a different email address, you will not be able to access your current account and will need to create a new iCORI account after completing myMass.gov enrollment.
• What is the biggest change in the new iCORI system?
  
• Response: The updated iCORI system will improve the security and confidentiality of both system data and your personal information. When registering for a myMass.gov account, you will be required to use multi-factor authentication to access iCORI and may also submit information to verify your identity electronically.
• What information will I need to submit to electronically verify my identity when registering for an iCORI account?
• Response:  To register for an iCORI account and verify your identify you will need to submit the following:
• Full legal name
• Email address
• Social Security number
• Phone number
• Date of birth
• Residential address
• WITH
• A driver's license,  OR
• A state or government ID card, OR
• A passport
• 
  
• Will I still need to submit a paper CORI acknowledgment form to my organization in order for the organization to process a CORI request?
  
• Response: No. Users who create a myMass.gov account and complete electronic identity verification through the updated iCORI system will have the option to submit a CORI acknowledgment form electronically. Paper forms will no longer be required for CORI subjects that have successfully had their identity electronically verified through myMass.gov. CORI subjects that have not completed a myMass.gov registration or cannot complete electronic identity verification will still need to complete and submit a paper CORI acknowledgment form to the requesting agency (i.e. employer or housing provider) prior to the submission of a CORI request through the iCORI system.
• How will I be able to electronically submit a CORI acknowledgment form and provide my consent to a CORI request?
  
• Response: You will first need to register for an Individual iCORI account. To do so, create a myMass.gov account and then select the option to register as an individual in the iCORI system. Once registered, you will be able to enter your personal information, manage your consent to a CORI request, and submit your CORI acknowledgment form online through iCORI. 
• How long is my consent to a CORI request valid?
  
• Response: Consent to a CORI request is valid for one year. A CORI subject may log in to their iCORI account at any time during that year to revoke consent to a CORI check.
• Are there any changes to the ability to download multiple CORI results from my CORI account?
•  
• Response:  Yes! CORI users will now be able to download multiple iCORI results.  Users will no longer need to individually download one CORI result at at time.
• I have additional questions. Where can I find more information?
  
• Response: DCJIS will post additional information and training materials in the coming weeks. Please visit www.mass.gov/cjis for more information.