Under the general direction of the Deputy Director of Older Adult Services, the purpose of this position is to perform responsible and varied clerical and administrative work to support and enhance the efficiency of operations of the Department of Older Adult Services. Receives and directs all who are entering the Cooper Center. Prepares office correspondence, notes, notices, reports, and other documents, data entry/retrieval including using a wide variety of databases such as Munis, myseniorcenter and Excel.

Essential Functions:
(The essential functions or duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

Receives and directs all who are entering the Cooper Center.

Answers and screens telephone calls, takes and/or relays messages; receives, sorts and distributes incoming mail and faxes. May prepare/sort/deliver outgoing/incoming mail.

Registers/makes appointments for the public for programs/services.

Enters data and creates reports using the myseniorcenter database.

Provides administrative support to Cooper Center staff as needed.

Follows and adheres to department, City and other government rules, regulations, policies and procedures.

May be required to act as backup to other department clerical functions.

May assist Executive Administrator with weekly bill processing and payroll in Munis software system.

Performs other related work as required and directed.

Minimum Entrance Qualifications:

Education, Training, and Experience:
High school or Associates degree (preferred) with three to five years of related experience and/or training or any equivalent combination of education and experience. Knowledge of clerical practices, database management, office procedures and the operation of office equipment such as personal computers and computer software, data processing and/or word processing. Knowledge of permit database programs is desirable. A strong commitment to public service required.

This is a non-benefited position