24 Hours per Week
$24.40 - $31.50
Non-Union position


Definition
Receptionist and coordination duties supporting the operations and activities of the Council on Aging and Health; all other related work, as required.

Supervision
Works under the general supervision of the Executive Director of the Council on Aging, in accordance with established methods and procedures.

Works independently to perform a variety of duties which are generally defined by precedent or established guidelines and require attention to detail and accuracy. Unusual situations are referred to the appropriate staff member.


Essential Duties and Responsibilities
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Works with residents to apply for various assistance programs including:  Fuel Assistance and SNAP.  Coordinates, schedules, and facilitates applications.

Answers phones, greets visitors and refers to appropriate personnel.

Registers attendees through "My Senior Center" software program for events/activities/services.

Assists in setting up for daily in-person programs at the Community Center, including arranging tables/chairs and making sure appropriate materials and supplies are in the rooms.

Provides information to the public, or refers them to appropriate staff person or agency.

Assists with logistics and data entry around COA Parking Permit program, Shredding events, luncheons and other COA programs, as needed.

Work Environment
Performs work under typical office conditions. The volume of work is relatively stable, subject to seasonal variations.

Employee sets up for events and physically lifts/arranges folding tables/chairs and supplies for daily programs.

The employee operates standard office equipment.

Performance of duties requires interaction with seniors and their families, in person or by telephone, other town departments, businesses and COAs.

The employee has access to confidential information about staff, clients, residents and businesses.


Recommended Minimum Qualifications

Education and Experience
High school diploma; two years of office experience.

Knowledge, Ability and Skill
Knowledge of office practices and procedures and department programs and operations.

Ability to work independently, organize time and accomplish tasks with accuracy. Ability to communicate effectively verbally and in writing and interact with residents, business owners, elder clients and their families. Ability to work with tact and discretion.

Excellent computer skills, including proficiency with Microsoft Word and Excel. Effective communication both orally and in writing with good interpersonal skills. Ability to assess situations and react promptly and appropriately.


Physical Requirements

Employee sets up for events and physically lifts/arranges folding tables/chairs and supplies for daily programs.  Physical effort is required to perform duties under typical office conditions. The employee is frequently required to sit, speak, hear, and use hands to operate equipment. Vision requirements include the ability to read routine documents and use a computer.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

Schedule: 24 hours per week – Monday through Thursday 9 am to 4 pm with a one hour lunch break.

Code : 6-3

Location : COUNCIL ON AGIN

Grade : OFFICE 3 NU

Group : NON-UNION

Job Class : OFFICE ASSISTANT

Posting Start : 10/30/2026

Posting End : 11/13/2026