Title: Ashby C.O.A. Coordinator

Description: 

A COA Coordinator provides essential support to the center's operations, assisting the Director with administrative tasks, program activities, and client service, while ensuring a welcoming and safe environment for seniors.

Key Responsibilities:

Administrative Support:

• Answering phones, taking messages, responding to emails, and providing information to participants and visitors.
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  • Maintaining records, including participant information, and program attendance.
  • Preparing and coordination with Director on monthly newsletter.
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  • Assisting with clerical tasks such as filing, typing, and data entry.
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  • Managing and tracking supplies and equipment.
  • Utilize outside support for COA programs through open communication with but not limited to Town Departments, outside agencies, volunteers, and Friends of Ashby COA.

Program Support:

• Assisting with the planning and implementation of activities, events, and programs.
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  • Setting up and preparing areas for activities, events, and meals onsite and offsite.
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  • Point of contact for daily Meals on Wheels delivery.
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  • Providing transportation assistance through MART, coordinating rides, and ensuring the safety of participants.

Client Service:

• Providing a welcoming and friendly environment for senior center participants.
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  • Assisting participants with their needs and answering questions, providing resources and information.
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  • Promoting positive public relations with seniors, family members, and guests.

Other Duties:

• Assisting with volunteer coordination.
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  • Maintaining the cleanliness and organization of the senior center.
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  • Adhering to all food handling, food service, and safety and sanitation standards.
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  • May be assigned to work field trips.
  • Other duties as assigned.

Qualifications and Skills:

Education and Experience:

• High school diploma or equivalent is required.
• Must have a valid driver’s license, reliable transportation and pass a CORI check.
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  • Some experience working with seniors or in a client service environment is preferred. An ideal candidate will be understanding of the needs of seniors, enjoy working with seniors and be sensitive to confidentiality.

Skills:

• Excellent communication and interpersonal skills.
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  • Strong organizational and time management skills.
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  • Ability to work independently and as part of a team.
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  • Basic computer skills.
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  • Knowledge of Microsoft Office products (Word, Excel, PowerPoint).
  • Canva and My Senior Center software experience helpful but not required.
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  • Ability to maintain confidentiality.

Other:

• Ability to lift and carry up to 25 pounds.
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  • May require frequent standing, walking, bending, and reaching.
  • Flexibility on schedule depending on COA activities and needs.

Hours/Pay:

16 hours per week, TBD. No benefits available for part time employment

            Rate: $17.80/hr

Please forward a resume, application, and cover letter to the Director April-Lynn Forest at COA email: 

coa@ashbyma.gov

Applications can be found on the Town of Ashby’s website: https://ci.ashby.ma.us/jobs-volunteers/

Applications will be accepted until the position is filled.

The Town of Ashby is an EOE.[1]