Billerica Council on Aging (BCOA)

25 Concord Road, Billerica, MA 01821

(978) 671-0916

I. Job Title:

Director of Senior Services (Full-Time, Union)

II. Reports to:

Town Manager

III. Job Summary:

The Billerica Council on Aging (BCOA) is a leader in providing comprehensive programs that

support the well-being of approximately 2,000 active members who aim to age positively within

the community. We are transitioning from a recreational model to a holistic approach focused on

overall wellness. We seek a visionary leader to enhance the quality of life for older adults and

their caregivers through effective human resources management, collaboration with various

departments and organizations, and strategic program development.

IV. Responsibilities:

Supervision: Oversee and inspire the heads of the Outreach and Transportation, Wellness,

Events and Activities, Volunteer Services, and Administration departments. Empower and

develop the senior team to make informed decisions and take initiative.

Board Relations: Collaborate with the Board and Friends Board to advance organizational

goals.

Partnering and collaborating: Maintain and strengthen existing partnerships that support the

COA’s mission. Develop new partnerships with businesses and civic organizations to enhance

resources and capacity for meeting the needs of older adults. Collaborate with departments such

as Recreation, Library, Board of Health, and Veteran Services to address community needs

collectively.

Image and Branding: Promote a modern perspective on aging and adapt to the evolving needs

of a diverse aging population. Enhance the organization’s reputation as a key resource on age-

related topics. Actively engage with Age Span, MCOA, and other organizations to combat

ageism.

Health Extenders: Build strong connections with healthcare organizations like Lahey Health to

support programs such as the Lahey Fresh Produce Market and wellness education. Evolve

programs to address:

- The value of social connection

- The growing need for mental health care

- The importance of intergenerational programming

- The needs of different senior age groupsFood insecurity among seniors

- Support for family caregivers

V. Qualifications:

Skills and Competencies: Master’s degree in business, Social Work, Public Health, Human

Services, or related field with at least 5 years of experience leading an aging services

organization in a community of 40,000+ people.

Excellent written and verbal communication skills

Strategic thinker with a strong ethical foundation and the ability to connect with people.

Experience considering external stakeholder perspectives and fostering an agile,

responsive team culture.

VI. Salary and Benefits:

• Full-time, 37.5 hours per week.

• Annual Salary: $108,606.80 - $128,325.35

• Competitive benefits package including exceptional health and dental coverage.

• Sick Leave: 15 days per fiscal year

• Personal Days: 3 per year

• Vacation: 2 weeks for employees with 5 years or less of service (1st week accrued after 6

months)

• 13 holidays per year

VII. How to Apply:

Qualified applicants should complete an application on www.town.billerica.ma.us (jobs) or

submit a cover letter and resume to: HR@town.billerica.ma.us

Billerica is an Equal Opportunity/Affirmative Action employer. We do not discriminate based

on race, color, religion, sex, marital status, national origin, age, disability, sexual orientation,

or any other protected class.