Westfield COA Transportation Coordinator
GENERAL STATEMENT OF DUTIES:
Maintain, oversee, and coordinate all duties related to the transportation program including dispatching.
SUPERVISION:
This position is under the general supervision of the COA Executive Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
- Supervise transportation staff, including drivers and dispatchers.
- Analyze and recommend best practices for the operations of the program.
- Manage transportation reservations for medical appointments, senior center visits, shopping, errands and other rides.
- Schedule and assign van drivers, including sub drivers and volunteer drivers as necessary. May need to serve as alternate van driver as necessary.
- Coordinate any third-party rides that are provided in connection with the transportation program.
- Monitor, schedule and run reports using transportation software.
- Compile and submit reports and statistics accurately, as required by funding source.
- Ensure drivers receive and maintain training and proper certificates as required.
- Ensure vehicles are maintained in safe and operable conditions at all times.
- Reconcile finances collected by drivers with database software and provide accurate reports to the appropriate staff member for deposit to city.
- Any other related duties and responsibilities as assigned.
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
- High School Diploma or GED.
- Valid MA drivers’ license.
- Experience working with a diverse population.
- Experience in dispatch and/or transportation services, preferred.
- Prior training including accessible lift use and passenger securement, defensive driving, disability awareness, and drug and alcohol awareness safety sensitivity preferred, or ability to complete within acceptable timeframe from hire.
- Thorough knowledge of streets and facilities throughout Westfield and surrounding towns, including Springfield, preferred.
Additional Info
Job Type : Full-Time
Education Level : High School
Experience Level : Entry Level, Mid to Senior Level
Job Function : Administrative, Programs & Activities, General
Website Job Application Link : https://www.cityofwestfield.org/Jobs.aspx?UniqueId=99&From=All&CommunityJobs=False&JobID=Transportations-Coordinator-Council-On-A-286
